Effective Date: 29 May 2025
Last Updated: 25 September 2025
Welcome to Villagehood! These Terms & Conditions (“Terms”) govern your use of our app, website, and services. By using Villagehood, you agree to follow these Terms.
Villagehood is a community-based app that helps mothers connect with other local mums for real-life meetups, walks, and support. Our goal is to reduce loneliness and create meaningful connections in motherhood.
To use Villagehood, you must:
We may remove or restrict access to users who violate these terms.
Before Villagehood launches in your area, you may choose to join our waitlist. By signing up to the waitlist, you agree that we may collect and store the information you provide, including your first and last name, phone number, email address, city, state, country, and referral source.
We will use this information to:
For more details on how we handle your personal information, please see our Privacy Policy.
You can request removal from the waitlist or unsubscribe from communications at any time by contacting us.
When creating an account, you agree to:
We reserve the right to suspend or remove accounts that fail to abide by the terms and conditions laid out within this document.
Villagehood is built on kindness, safety, and support. You agree to:
Villagehood is a tool for connection, but we do not organise, supervise, or guarantee the safety of any in-person meetups. By using the app, you acknowledge that:
We recommend meeting in public spaces and using discretion when sharing personal information.
All content on the app — including logos, designs, and text — is owned by Villagehood or its licensors. You may not copy, reuse, or distribute content without our permission.
You may not upload content that:
By uploading or posting content to Villagehood, you grant us a non-exclusive, royalty-free license to use, display, and share that content as needed to operate and improve the app and community. You retain all ownership rights to your content.
Villagehood may include links to or integrate with third-party websites or services (such as map providers or payment processors). We are not responsible for the content, privacy, or practices of any third-party services. Use them at your own risk.
We may update the app, our services, or these Terms at any time. Continued use of Villagehood after changes means you accept the updated Terms. If we make material changes, we will notify you through the app, website, or email (where possible).
You can delete your account at any time through the app or by contacting us. We may suspend or terminate your access if you violate these Terms or act in a way that harms the community.
You agree to indemnify and hold harmless Villagehood, its affiliates, and team members from any claims, losses, damages, or expenses arising from your use of the app, your violation of these Terms, or your infringement of any rights of a third party.
To the maximum extent allowed by law, Villagehood is not liable for:
We provide the app “as is” and do not guarantee uninterrupted access or error-free functionality.
We are not liable for any failure or delay in providing our services due to events beyond our reasonable control, such as natural disasters, internet outages, or government actions.
If any part of these Terms is found to be invalid or unenforceable, the rest will remain in effect.
If you have a dispute with Villagehood, please contact us first to try to resolve it informally. If we cannot resolve the dispute, it will be handled in accordance with the laws of New South Wales, Australia.
These Terms are governed by the laws of New South Wales, Australia. Any disputes will be handled through the appropriate courts in that jurisdiction.
Villagehood offers both free and paid features. If you choose to upgrade your account or purchase premium features within the app, the following terms apply:
All prices are displayed in Australian dollars (AUD) unless otherwise stated.
Payments are processed securely via the App Store, Google Play, or our third-party payment provider.
By making a purchase, you agree to pay the listed price and any applicable taxes.
If you purchase a recurring subscription, it will automatically renew at the end of each billing period (monthly or annually), unless you cancel at least 24 hours before the renewal date.
You can manage or cancel your subscription at any time through your device settings (Apple or Google account).
Refunds are generally not provided for change of mind or unused time.
If you believe you were charged in error, please contact us via email listed under Contact Us, or request a refund directly through your app store platform.
We may update our pricing or add new paid features at any time. We'll notify you if there are material changes to your subscription terms or costs.
You can contact us to request removal of your waitlist or account information.
If you have any other questions or concerns, please reach out:
📧 info@villagehood.app
📍 Sydney, Australia
Thank you for being part of the Villagehood community!