Effective Date: 29 May 2025
Last Updated: 27 June 2025
Welcome to Villagehood. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our mobile app, website, and services.
By accessing or using the Villagehood app, website, or services, you acknowledge that you have read and understood this Privacy Policy and agree to be bound by its terms as updated from time to time.
Villagehood is a digital app platform designed to help mothers connect with each other locally for real-life meetups, walks, and community. We’re committed to protecting your privacy and handling your data with care.
We collect personal information when you:
Examples of personal information we may collect:
We use your information to:
We only process your personal data where we have a legal basis to do so, such as your consent, fulfilling a contract with you, or our legitimate interests (such as improving the app and ensuring safety).
We may share limited data with trusted service providers (e.g. hosting, analytics, customer support tools) to help us operate the app.
If we collaborate with brand partners or host sponsored events, your personal details will not be shared unless you give us clear consent (e.g. opting into a giveaway).
If you allow location services, we use your approximate location, to show nearby mums and meetups. This is essential for the app to function. You can disable location permissions at any time through your device settings however this will likely limit your ability to use the app.
We may use cookies or analytics tools on our website and app to:
You can opt out of certain cookies by adjusting your browser or device settings.
We retain your personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. If you delete your account, we will delete your data within 30 days, except as required by law.
Your data may be transferred to and stored in countries outside your own, including where our hosting providers are located. We take steps to ensure your data is protected and handled in accordance with this Privacy Policy.
To exercise your data rights or file a complaint, contact us via the email listed under 17. Contact Us.
If you are in the EU/UK and have concerns, you may also contact your local data protection authority.
Our app may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties; please review their privacy policies separately.
We may use automated systems to suggest events or connections based on your profile and activity. These processes are designed to improve your experience and safety.
We may send you push notifications related to events or updates. You can manage your notification preferences in your device or app settings.
You can:
To do so, contact us via the email listed under 17. Contact Us.
In the unlikely event of a data breach that affects your personal data, we will notify you as required by law.
Villagehood is intended for adults (18+). We do not knowingly collect personal data from children under 16.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of significant changes by posting a notice in the app, on our website, or by email (where possible). The latest version of the policy will always be available on our website and within the app, with the effective date stated at the top.
By continuing to use Villagehood after changes are made, you accept the updated Privacy Policy. If you do not agree to the revised policy, please discontinue use of our app and services.
If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA). These include the right to:
To exercise any of these rights, or if you have questions about your privacy, please see 17. Contact Us for contact information.
If you have any questions about this Privacy Policy, please contact us at:
📧 info@villagehood.app
📍 Sydney, Australia